Privacy Policy
This website is owned and operated by Kobargo Technology Partners Inc.(“we” or “us”, “our”, or “ours”). We are committed to protecting the privacy of our visitors (“user” or “you”) while they interact with the content on our site. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Kobargo.com, kcloudbackup.com, affiliated pages (such as our content on Facebook, Linkedin, others) or pages provided by third-party vendors, if any, which may provide the content for certain pages (collectively, the “Site”). This policy does not apply to other sites to which we may provide outgoing links. Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE SITE.
INFORMATION YOU VOLUNTEER
- Non-Clients: If you subscribe to our newsletter, fill out a form to request a whitepaper, or ask us to contact you – we will collect personally identifiable information such as your name, email address and phone number. We will utilize this information to help us satisfy your request and may utilize this information to present various marketing messages to you. These messages may include email messages, internet advertising on third party websites, or other marketing/business activity. We do not share or sell any of this information to anybody and we use this information strictly for the purposes stated above. Additionally, submission of your name and email address is required if you desire to submit a comment to any blog post, this information will only be used for the purposes of responding to your comment (if necessary). No information obtained from blog comments are used for any other purpose, such as marketing or other purposes. Please refer to our Website Terms of Use for more information, including contact information to request removal of your comment and any associated name and email address.
- Clients: If we are providing IT services for you, in order to provide these services, we will collect various information. Browsing the Site and/or requesting information and/or advice from us does not constitute a Service Provider – Client relationship with us. Prior to becoming a client of ours, a separate agreement is required.
AUTOMATIC DATA COLLECTION – IP ADDRESS TRACKING, COOKIES, WEB BEACONS
We utilize modern marketing automation services, including Google Analytics, for marketing business intelligence services to help us identify activity on the Site and improve our marketing efforts. When we send you an email, we may generally be able to determine who opened and clicked on an email that we sent due to linking information embedded in marketing emails. The Site utilizes cookies and web beacons. Cookies and web beacons (for Facebook) are small bits of information automatically downloaded to your web browser when visiting the Site.
When you access the Site, possible items that may be tracked may include your IP address, your browser type, your operating system, your access times, and the pages you viewed on the Site, referring source that directed you to the Site and other browsing behavior while using our site. We work with third-party marketing service providers that may track usage including IP address, the site may utilize their cookies and/or web beacons. We may switch marketing automation service providers at any time and without notice. We anticipate that Google will remain a central provider for the foreseeable future (for Analytics, Adwords, etc.). For Google, specifically, please refer to their privacy policy.
MARKETING CONTACT LISTS, EMAIL CHOICE/OPT-OUT, PHYSICAL, EMAIL, INTERNET ADVERTISEMENT MARKETING
As is standard business practice, we maintain various marketing lists, including lists of our clients, contacts of our clients, as well as others of whom we are aware that may be potentially interested in our services. This information is collected and maintained by various means. These lists may be used for items such as email marketing, physical mail marketing, and internet-based advertisement marketing. For email and internet-based marketing, we are committed to complying with an opt-in only approach in compliance with the CAN-SPAM act and internet-based marketing provider terms of service. If you receive an email from the Site and would prefer not to receive such communications in the future, please follow the instructions in the emails. In addition, you may send an email to info@kobargo.com requesting to opt-out from future email communication. We will make commercially reasonable efforts to implement your opt-out requests promptly, but you may still receive communications from us for up to ten business days as we process your request.
Google provides the following procedures to opt-out of seeing personalized advertisements. We utilize Google Analytics, see the following information from Google regarding Analytics Privacy. Google additionally provides the following Google Analytics Opt-out Tool.
HOW WE PROTECT YOUR INFORMATION
We are committed to protecting the information we receive from you. We take appropriate security measures to protect your information from unauthorized access as well as unauthorized alteration, disclosure, or destruction of data. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate administrative, physical, and technical controls to safeguard and secure the information. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.
DATA PROTECTION RIGHTS IN EUROPE
In certain jurisdictions you have the right to request access and receive information about the Personal Information we maintain about you, to update and correct inaccuracies in your Personal Information, to restrict or object to the processing of your Personal Information, to have the information blocked, anonymized or deleted, as appropriate, or to exercise your right to data portability to easily transfer your Personal Information to another company. Those rights may be limited in some circumstances by local law requirements. In addition to the above-mentioned rights, you also have the right to lodge a complaint with a competent supervisory authority subject to applicable law.
Where required by law, we obtain your consent for the processing of certain Personal Information collected by cookies or similar technologies, or used to send you direct marketing communications, or when we carry out other processing activities for which consent may be required. If we rely on consent for the processing of your Personal Information, you have the right to withdraw it at any time and free of charge. When you do so, this will not affect the lawfulness of the processing before your consent withdrawal.
To update your preferences, ask us to remove your information from our mailing lists, delete your account or submit a request to exercise your rights under applicable law, please contact us as specified in the “Contact Us” section below.
INTERNATIONAL DATA TRANSFERS
Kobargo is based in the United States. Personal Information that we collect may be transferred to, and stored at, any of our affiliates, partners or service providers which may be inside or outside the European Economic Area (“EEA”) and Switzerland, including the United States. By submitting your personal data, you agree to such transfers.
DATA RETENTION
We take measures to de-identify or delete Personal Information when it is no longer necessary for the purposes outlined in this Privacy Policy. When determining the retention period, we take into account various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, possible re-enrolment with our products or services, the impact of the retention period on the services we provide to you, mandatory retention periods provided by law and the statute of limitations.
HOW WE USE YOUR INFORMATION
We will not disclose, use, give or sell any personal information to third parties other than to our suppliers or other third parties who need to know in order to deliver services (including marketing services) on our behalf unless required to do so by law. We may disclose contact Information or other personally identifiable information in special cases where we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating our terms and conditions of use or may be causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities. We may permit certain trusted third parties to track usage, analyze data such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring website (if any) and other parameters. We use your information for various business purposes, including measuring the effectiveness of the Site and for marketing purposes, including remarketing. Remarketing generally means displaying advertisements to people because they have previously visited our website.
TARGETED INTERNET ADVERTISING – INCLUDING REMARKETING & “SIMILAR AUDIENCE” FEATURES
The Site may utilize remarketing features from Google and other third-party providers. We may also use “similar audience” features from Google and possibly other third-party providers. These features help present our advertising to people who have previously visited the Site or others who may be interested in our services. This helps match the right people with the right marketing message on third party websites. By means of cookies or other technologies such as “web beacons”, we (or third parties) may be able to identify who has visited the Site, when the visit happened, and which pages were viewed. We may utilize the fact that you have visited the Site, through third-party vendors to present advertisements to you in the future to you or to people “similar to you” in our online advertising on third-party websites. We use targeted internet advertising services delivered by third parties, including Google. Our advertising may be presented to you on various third parties websites (in text, image, and video formats), by means of example only:
- To you because you have visited the Site:
- And requested information
- And subscribed to our newsletter
- And performed some other activity which we believe indicated potential interest
- Or simply because you visited a single page on the Site
- To you because you are on our marketing list
- To others that a third party (Google or others) believes are “similar to you”
- Because you have searched for specific terms on search engines
- For any potential combination of above or other myriad reasons commonly used by companies to market their goods and services which continues to evolve over time.
These factors (either today or tomorrow as technology evolves) may be entirely different from reasons listed above, the above are simply listed for information on possible internet advertising criteria that we or any advertiser using modern technology might utilize. We work with third-party advertisers to distribute our advertisements to third-party websites. We will help specify the target audience, messages and may generally be able to exercise a certain degree of control over the message presented and where the message is displayed for advertisements such as Google’s Display Ads (for example, we may choose to limit display ads frequency). However, other factors including the precise location presented and frequency by which the message is displayed, and other precise logic and rules utilized by third-party vendors to display our advertisements is not directly under our control.
Internet marketing is a powerful tool and those engaged in internet marketing bear a great deal of responsibility. Third party advertising vendors with whom we are engaged or with whom we may be engaged in the future hold advertisers to standards. We are committed to adhering to our responsibilities and will likewise hold third-party advertisers to act responsibly as well. It is company policy to follow the highest standards of ethical practice in all business, including marketing. We make every effort to present advertisements that are 100% accurate and never misleading in any way. If you ever encounter any advertisement of ours which you feel could be potentially misleading in any way, please let us know at info@kobargo.com.
You have the ability to restrict acceptance of (opt-out) receiving cookies. You may wish to evaluate the information and options available at http://digitaladvertisingalliance.org/ or other similar websites for more information on managing advertising and privacy options. We make no warranties expressed or implied as to the effectiveness or accuracy of any information on any websites whatsoever, browser setting scans, or other tools.
Alternatively, you may wish to evaluate adjusting cookie settings on your browser (refer to information from the relevant software support pages for your particular browser). You may also wish to refer to Google’s Privacy Policy and Google’s Opt-out of Seeing Personalized Ads Procedure for additional information regarding Google’s technology.
Additionally, while you may configure your browser or otherwise limit and/or restrict cookies, this alone does not guarantee privacy on any website. Other logs and tracking may be in place with any number of third parties including, but not limited to, your internet service provider or the website you are browsing. Moreover, there are currently no universally enforced standards to allow you to opt out of cookies. Lastly, web beacons (small generally invisible pictures included in websites for tracking purposes), such as the Facebook Pixel generally work differently than cookies and may need to be addressed separately. It may be impossible or impractical to exercise any restriction or limit on web beacons whatsoever. We offer no promises, guarantees, or warranties of any kind as to the effectiveness of any of these opt-out measures with respect to your privacy on the Site or any website on the internet.
Important Internet advertising Policies (for reference):
Google’s Advertising Policy
Bing’s Advertising Policy
Facebook’s Advertising Policy
Linkedin’s Advertising Policy
PRIVACY STATEMENT
Kobargo Technology Partners is dedicated to providing superior customer satisfaction and to safeguarding personal information about our clients and employees. When we collect Confidential Personal Information about you, we will inform you in clear and conspicuous language of the purpose for which we are collecting and/or using the information, any third-parties to whom we will disclose the information, the choices you have regarding limiting the use and disclosure of your information, and how you may contact Kobargo to review, correct, or dispute this information.
We will use your Confidential Personal Information only in ways that are compatible with the purposes for which we collected it from you or which you subsequently authorized, and we will provide you with notice before we use or disclose your information for a purpose other than that for which it was originally collected. We will take reasonable steps to ensure that all Confidential Personal Information we collect, retain, or use is relevant to its intended use, accurate, complete, and current.
When we host data for customers, we start with two simple principles:
- We use, disclose, and otherwise process personal data only to provide the services requested by our customer.
- We maintain robust security to protect it against unauthorized acquisition or use.
Kobargo's obligations with respect to personal data for which Kobargo is a data processor, such as data that Kobargo hosts for its customers, are further defined in Kobargo's agreements with its customers. Personal information obtained from our clients is processed in compliance with the terms and conditions set forth in our client contracts and correspondence and our professional standards.
Kobargo recognizes that its commercial customers may also be subject to detailed privacy and information security regulations as a financial institution under the Gramm Leach Bliley Act or as a covered entity or business associate under HIPAA. We can readily accommodate legal requirements to ensure appropriate privacy controls, and we enter into additional agreements, such as Business Associate Agreements, when required by applicable law.
Businesses with personal data originating in the European Union should rest assured that Kobargo complies with the data protection requirements applicable to it.
OUR COMMITMENT TO PROTECTING CUSTOMER PRIVACY
Kobargo also requires any third-party service provider with whom we share or collect Confidential Personal Information, such as our agents, vendors, suppliers, subcontractors, and independent contractors, to provide written assurances that they provide privacy protections substantially similar to those provided in this Privacy Statement and the EU – U.S. Privacy Shield Framework for personal data concerning citizens of the European Union. Kobargo is responsible for ensuring that such third-party service providers process personal data from the EU in a manner consistent with the Privacy Shield Principles.
This Privacy Statement does not apply to services, products, or Web sites that do not display or link to this Privacy Statement or that have their own privacy statements.
By subscribing to our services or accessing our Web sites, you agree to our collection, use, disclosure and other processing of personal data as described in this Privacy Statement.
COLLECTION OF YOUR CONFIDENTIAL PERSONAL INFORMATION
When we collect Confidential Personal Information about you, we will inform you in clear and conspicuous language of the purpose for which we are collecting and/or using the information, any third-parties to whom we will disclose the information, the choices you have regarding limiting the use and disclosure of your information, and how you may contact Kobargo. We also will provide you with notice before we use or disclose your information for a purpose other than that for which it was originally collected.
Confidential Personal Information is information that relates to you and identifies or can be used to identify you. This information includes your name, billing address, social security number, driver's license number, credit card number, bank account number, email address, and credit information. We may also collect and host the Confidential Personal Information contained in the data that you store on our site. KOBARGO may collect Confidential Personal Information for those purposes specified in this Privacy Statement, and as otherwise permitted by law.
We may collect Confidential Personal Information through a business office, over the phone, or online. You may choose to provide this information to us through a number of interactions such as by:
- Ordering a product or service from us
- Sending us an email
- Registering to receive information about our products or services
- Registering for a Kobargo event (Seminars, Webinars, Luncheons, etc...)
- Responding to customer service inquiries
- Applying for a job or a grant, or
- Entering a contest.
We may also collect this information about you from trusted agents who are authorized to sell our products and services, or from employees of our Affiliates. Affiliates refers to any of the Telephone and Data Systems, Inc. owned companies. When we receive personal information from Affiliates, we will use and disclose such information in accordance with the notices provided by those entities and the choices made by the individuals to whom such personal information relates.
We may also collect Confidential Personal Information about you that helps us better serve your special needs and interests, such as when you respond to questions, surveys or other customer service related inquiries. You can always choose not to provide certain Confidential Personal Information to us, but we may not be able to provide you with certain services or features as a result.
For training or quality assurance, we may also monitor or record our customer service calls with you.
SENSITIVE PERSONAL DATA
We do not generally collect sensitive personal data, including personal data about personality and private life, racial or ethnic origin, nationality, political opinions, membership of political parties or movements, religious, philosophical or other similar beliefs, membership of a trade union or profession or trade association, physical or mental health, genetic code, addictions, sexual life, property matters or criminal record (including information about suspected criminal activities). You are not required to provide any Sensitive Personal Data to use any of our services.
If you choose to provide us with unsolicited sensitive personal data, you consent to our using the data subject to applicable law as described in this Privacy Statement. For sensitive personal data, Kobargo will give individuals the opportunity to provide affirmative and express (opt-in) consent to the disclosure of the data to a non-agent third party or to the use of their data for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual.
Sensitive personal data is also afforded all protections we provide to Confidential Personal Information generally.
TECHNICAL INFORMATION AND COOKIE POLICY
As part of network operations and when you visit a Kobargo Web site, we may automatically collect certain information such as your domain type, your IP address, and click stream information to gauge the effectiveness of our Web sites, improve our online operations, enhance your online experience with customized content, and focus our marketing efforts to better meet the needs of our customers.
We may store small data files known as cookies, or other similar technologies, on your computer or mobile browser when you visit one of our Web sites. Cookies allow us to personalize and protect your service by collecting and storing information that will identify you when you visit a Web site. Cookies also allow us to collect 'Web site usage' information when you visit our Web sites, including IP address, Web browser and operating system types, Web pages visited on our Web sites, time spent on our Web pages, and return visits to our Web sites. We may combine the Web site usage information with your Confidential Personal Information in order to provide a more customized online experience to you and to provide advertising about goods and services that may be of particular interest to you. These same cookies may also be used by our advertising partners and other Web sites to display advertisements based on the preferences you demonstrate through your online activities. We do not track user click stream or other information resulting from activity on sites that are not operated by Kobargo. For further information about how to opt-out of behavioral advertising on the Internet, please see http://www.networkadvertising.org/choices/.
You may be able to disable cookies on your computer; however, if you do so, you may limit your experience on this Web site. You can set your browser to delete cookies or to tell you before you accept one. Look in your browser's Options or Preferences menu for settings relating to cookies.
“Do Not Track” signals are options available on your browser to tell operators of websites that you do not wish to have your online activity tracked. Our websites operate no differently if these “Do Not Track” signals are enabled or disabled. Our Internet Services do not allow any third parties to collect Personal Information about your online activities over time or across websites for their own purposes.
Kobargo is not responsible for the practices, including the use of cookies, employed by third party Web sites linked to or from our Web site or for the content contained therein. The Web sites and services you are able to access on the Internet are outside the control and limits of this Privacy Statement.
Kobargo may link to other outside Web sites but it is not responsible for the privacy practices of these other sites. You should check their privacy policies (if available) before submitting any personal information since the privacy practices of these other sites may be different from ours. You should be aware that any personal information collected on these other sites is collected by that third party Web site and is governed by that site's policy.
USE OF CONFIDENTIAL PERSONAL INFORMATION/ DATA INTEGRITY
We will use your Confidential Personal Information only in ways that are compatible with the purposes for which we collected it from you or which you subsequently authorized. We will take reasonable steps to ensure that all Confidential Personal Information we collect, retain, or use is relevant to its intended use, accurate, complete, and current.
We may use your Confidential Personal Information to provide you with and manage the services you request, communicate with you to maintain customer relations or to suggest new products and services that may be of interest to you, personalize the content we deliver, conduct industry or consumer surveys, manage, improve and troubleshoot our network and services, enforce our Terms of Service, or for any purpose otherwise permitted or required by law.
When you want to set up an account with Kobargo, in order to determine your credit worthiness, we may use some of your Confidential Personal Information to request a credit report from a credit-reporting agency based on a permissible purpose consistent with the Fair Credit Reporting Act.
Kobargo uses the information collected on its Web sites to provide you with the information you requested. When you use our Web sites to order products or services, or to request information about them, we may use the information we have about you as we would use the same information obtained offline - for example, to evaluate your service needs and contact you regarding additional services you may find useful. You may also submit applications for employment online, and we will use the information you provide to consider you for employment.
We will not use your Confidential Personal Information for a purpose other than the purpose for which it was originally collected or subsequently authorized without your consent. We will not use sensitive personal information for a purpose other than the purpose for which it was originally collected or subsequently authorized unless you have provided your affirmative and express (opt-in) consent.
When you provide us with your Confidential Personal Information, we collect it for certain purposes that are required or permitted by applicable law, and Kobargo may access or disclose Confidential Personal Information without further notice or your consent in order to: (i) investigate, protect or defend the legal rights or property of Kobargo, our Affiliated Companies or their employees, agents and contractors (including enforcement of our agreements); (ii) protect the safety and security of customers or members of the public including acting in urgent circumstances; (iii) protect against fraud or for risk management purposes; or (iv) comply with the law or legal process such as a subpoena. Kobargo will provide its customers with prompt notice of law enforcement requests or demands for their data to the fullest extent allowed by applicable law so that the customer may assert any defenses or other legal interests that it wishes.
If Kobargo sells all or part of its business or makes a sale or transfer of all or a material part of its assets or is otherwise involved in a merger, transfer, or liquidation of all or a material part of its business, your Confidential Personal Information may be transferred to the party or parties involved in the transaction.
If we obtain Confidential Personal Information from a Third Party, our use of that information is also governed by this Privacy Statement.
If you submit an employment application, resume or similar information about yourself, it will be used only for the purpose of considering you for employment or such other purpose as requested by you.
COLLECTION AND USE OF CHILDREN'S CONFIDENTIAL PERSONAL INFORMATION
Kobargo sites and services are intended for adults. In order to respect the privacy of children online, Kobargo does not knowingly collect, maintain or process Confidential Personal Information submitted by children under the age of 18, and we will promptly delete any such information when we become aware that it was collected inadvertently.
If we do collect age information, and users identify themselves as under the age of 18, the site will block such users from providing Confidential Personal Information.
SHARING OF YOUR CONFIDENTIAL PERSONAL INFORMATION/ONWARD TRANSFER
We will not disclose your Confidential Personal Information without your consent outside of Kobargo, its Affiliates, or its authorized agents, such as service providers who help initiate, render, bill and collect for our products and services, other than as described in this Privacy Statement. No data that we host or process for our clients is used for our marketing purposes or the marketing purposes of any other party.
We will not share or sell any Confidential Personal Information collected through Kobargo with any external parties without your consent. Confidential Personal Information that we collect from you may be shared with Affiliates and Third Parties with consent for the purposes of marketing our products and services. Depending on the circumstance, notice and opt-out may be a permissible means of obtaining your consent. Kobargo may sell your Confidential Personal Information to Third Parties in order to enforce our rights under the Terms of Service. For example, we may sell past-due accounts receivable in an effort to collect for unpaid services. Kobargo will obtain written assurances from its agents that they will safeguard Confidential Personal Information consistently with this Statement. Affiliates and Third Parties are permitted to obtain only the Confidential Personal Information they need and are prohibited from using it for any purpose other than those permitted by law or with your consent. When we use service providers to assist us in processing your Confidential Personal Information, we require that they comply with this Privacy Statement and maintain appropriate privacy and security measures. Where we have knowledge that a Third Party is using or disclosing Confidential Personal Information in a manner contrary to this Statement, Kobargo will take reasonable steps to prevent or stop the use or disclosure.
ACCESSING YOUR CONFIDENTIAL PERSONAL INFORMATION
Kobargo takes reasonable measures to assure that the Confidential Personal Information we use about you is reliable, accurate, complete, and up-to-date. Customers who wish to review and/or edit their Confidential Personal Information may do so by contacting us using the information listed at the end of this statement We will make reasonable good faith efforts to provide you with access to your Confidential Personal Information upon request either to correct or amend this data if it is inaccurate or incomplete or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes.
We may decline to process requests for information that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
Kobargo provides customers with the ability to authorize individuals ("Authorized User") to make inquiries, limited changes, or both, in order to maintain their account. Customers may specify the type of information and changes that the Authorized User is approved to request. Customers may add or remove an Authorized User from their account at any time.
We ask customers and their Authorized Users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests. If you or your Authorized User contacts us via phone, you will be asked to provide your name, the account Personal Identification Number ("PIN") (if the account is PIN protected; otherwise you will be asked to provide other information for the purposes of identity verification), and the billing address ZIP code before we are able to assist you. You or your Authorized user will be asked to present a valid photo ID when requesting account information while at a business office.
COMMUNICATION PREFERENCES
If you do not want Kobargo to use your Confidential Personal Information to contact you for marketing or solicitation purposes (excluding notices about your existing account), Kobargo customers may make this request to info@kobargo.com. When writing to us, please specify which contact methods (phone calls, mail, bill inserts, or email messages) you would prefer that we do not use to communicate to you for the purposes outlined above. Keep in mind that restricting contact methods may make it more difficult for us to keep you informed about new products and services that can be of benefit to you. You can revoke these options at any time by contacting us using one of the methods provided in this Privacy Statement.
These choices do not apply to the display of online advertising or the receipt of transactional and service communications that are considered part of certain Kobargo services, which you may receive periodically unless you cancel the service.
If you request to not be contacted by phone for marketing or sales purposes, please note that the Kobargo Do Not Call List restricts these types of phone contacts from Kobargo only, so you may continue to receive calls from other companies. If you would like to add your number to the National Do Not Call List, you may do so by calling 1-888-382-1222 or visiting www.donotcall.gov.
COMMUNICATION PREFERENCES
Kobargo is concerned about controlling unsolicited email or "spam." While Kobargo and its vendors continue to actively review and implement new technology to help prevent this activity, there is no currently available technology that will totally prevent the sending and receiving of unsolicited email. Using junk email tools and being cautious about the sharing of your email address while online will help reduce the amount of unsolicited email you receive. For more information about this and other related topics go to the Federal Trade Commission's website at http://www.onguardonline.gov.
SECURITY OF YOUR CONFIDENTIAL PERSONAL INFORMATION
Kobargo leverages ITIL based practices to manage our network, colocations and customer infrastructure 24x7x365. Third-party facilities and data centers are SSAE 16 audited to ensure that our customers' data is secure, available, and compliant with industry standards.
Kobargo has designed these and other reasonable technical and organizational security safeguards to protect against such risks as loss or unauthorized access, destruction, use, alteration, modification, or disclosure of Confidential Personal Information. You should understand that the open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. Cybersecurity threats are also constantly evolving, and while we strive to maintain robust protections, no one can guarantee the absolute security of data accessible via the Internet.
Our policies restrict access to Confidential Personal Information to Kobargo employees, employees of our Affiliates, and authorized Third Parties who need to know that information in order to operate, develop or improve our services; and our policies require that these individuals be bound by confidentiality obligations and may be subject to discipline, including termination, if they fail to meet these obligations. We do not guarantee that our safeguards will always work.
Our policies require us not to store Confidential Personal Information beyond what is necessary for business purposes, including for internal service evaluation and quality assurance purposes, except as otherwise required by law.
SECURITY OF YOUR CONFIDENTIAL PERSONAL INFORMATION
Kobargo conducts compliance audits of our relevant privacy practices to verify adherence to this Privacy Statement. Any employee that Kobargo determines is in violation of this Statement may be subject to disciplinary action up to and including termination of employment.
Our employees, agents, and Affiliates are trained regarding their responsibilities to safeguard your privacy. They are required to adhere to a Code of Business Conduct, this Privacy Statement, and Kobargo's policies which support our commitment to protecting customer privacy. If employees or Third Parties become aware of practices that raise privacy concerns, they are required to report them to their supervisors or to contact Kobargo's Incident Response Team.
PRIVACY SHIELD COMPLIANCE
Kobargo complies with the EU – U.S. Privacy Shield Framework regarding the collection, use, and retention of personal information from the European Union. To learn more about the EU – U.S. Privacy Shield Framework, please visit https://www.privacyshield.gov/list.
CHANGES TO THIS PRIVACY STATEMENT
We will occasionally update this Privacy Statement to reflect changes in our services and customer feedback or in legal requirements. When we post changes to this Privacy Statement, we will revise the "last updated" date at the top of this Privacy Statement. If there are material changes to this Privacy Statement or in how Kobargo will use your Confidential Personal Information, we will make reasonable attempts to notify you directly. We encourage you to periodically review this Privacy Statement.
DISPUTE RESOLUTION
Any questions or concerns regarding the use or disclosure of Confidential Personal Information should be directed to Kobargo at the address given below. Kobargo will investigate and attempt to resolve disputes regarding use and disclosure of personal information by reference to the principles contained in this Statement. If you are unsatisfied with the way we have responded to any concerns about our handling of personal information about you, the matter may be dealt with through the American Arbitration Association for all personal data, except that any disputes involving personal data from the European Union must follow the procedures below.
Kobargo voluntarily complies with the EU – U.S. Privacy Shield Framework and is subject to the investigatory and enforcement powers of the Federal Trade Commission.
Any person in the EU who is not satisfied with Kobargo’s compliance with the EU – U.S. Privacy Shield may contact Kobargo by mail at: Kobargo Technology Partners Inc., PO Box 11136 Glendale AZ 85318 or by email at: info@kobargo.com to resolve such complaints. If you believe that such a complaint has not been resolved, you may first to try and settle the dispute by mediation, administered by the International Centre for Dispute Resolution under its Mediation Rules, before resorting to arbitration, litigation, or some other dispute resolution procedure. The rules governing these procedures and information regarding how to file a claim free of charge can be found here: https://go.adr.org/privacyshield.html. If you remain dissatisfied, you may contact your national Data Protection Authority in the country where you reside. Kobargo agrees to cooperate and comply with the Department of Commerce in resolving such disputes. If you remain dissatisfied and meet the pre-arbitration requirements of Annex I Part C of the EU – U.S. Privacy Shield Framework, you may invoke binding arbitration pursuant to procedures in Annex I of the EU – U.S. Privacy Shield Framework Principles found here: https://www.privacyshield.gov/EU-US-Framework.
CONTACT US
Kobargo welcomes your comments regarding this Privacy Statement. If you have questions about this Privacy Statement or believe that we have not adhered to it, please contact us by email at info@kobargo.com, or writing to us at the following address:
Kobargo Technology Partners Inc., PO Box 11136 Glendale AZ 85318
Copyright © Kobargo Technology Partners 2019